FAQ

Our customers usually want to ask the most questions. Here are common answers

Frequently Asked Question

Our customers usually want to ask the most questions. Here are common answers. If you have more questions, don’t hesitate, please contact us immediately

Yes, some countries have sole agent, such as Asia, South America, Africa and some other countries

For cooperated clients, engineer’s accommodation and meals are for free;
For potential customer, only meals for free, clients should pay for engineer’s accommodation.

We will do the files for you in Nanjing city , and scan such files to you , go to the Chinese Embassy nearest of your city to get the VISA then .

Yes, we have . Our products have been sold to more than 200 countries, every client give us great feedback. With good quality and the best services, we have owned our customers’ praise.

Thank you so much . You can place a trial order of our products, and do the marketing research to see whether the products have good market demand, if yes, welcome to discuss the details with us .

ISO9001,ISO13485, Free Sale certificate, CE certificate

You can pay Dollar,Euro,RMB by T/T,West Union or L/C to our bank as you want.

1. By air ( if time is urgent)
2. By sea ( if time is enough)
3. By express ( If the port is far away from hospital)
We can suggest suitable shipping cost for you according our forwarder’s suggestion and your detailed address.
Of cause,you can use your own forwarder in China.You just need to tell us the contact of your forwarder and we send the equipment to him/her.

All the ICU products are easy to install with our installation video . Every model have the video ,we will send to clients before install it .

Of course . Engineer can speak English very well and have passport so they can go everywhere at anytime .
Clients need to be in charge of their air tickets ,accommodation and meals if Q’ty is not too big .